• All adventure, diving (including diving package and Live On Board Package) and leisure packages are sold in Hong Kong Dollars.
• All packages are subject to additional high season surcharge during Easter, summer holiday, weekends, public holidays, Christmas and Chinese New Year.
• Air tickets are not re-routable, endorsable and refundable.
• Air tickets are valid on flight and date shown only. Refund is not applicable after expiration.
• Prices are subject to change without notice.
• Please contact our representatives for updated prices.
• If you are not BNO or HKSAR passport holder, please enquire the relevant visa requirement before placing your booking.

All Package Excludes

• Airport taxes, other travel taxes, travel documents and visa fees.
• Meals other than those specified in the itinerary.
• All laundry and personal services, telephone charges, alcoholic beverages, soft drinks, hotel room services, optional tours and other personal expenses.
• All travel insurance. Travelling insurance is strongly suggested for all kinds of packages.

Reservations

Reservations are required at least 14 days prior to departure. We suggest you make reservations as early as possible for traveling during high season periods.

Deposit and Payments

• 30% deposit of package price is required within 2 working-days after confirmation for reservations. Balance payment will be collected according to the requirements of respective hotels & airlines.
• Full payment may be required at time of booking for High Season or short notice bookings.

Cancellation Policy

• A charge of 10% of the full price applies if cancellation is made 46 days prior to departure.
• A charge of 30% of the full price applies if cancellation is made 31-45 days prior to departure.
• A charge of 50% of the full price applies if cancellation is made 15-30 days prior to departure.
• Full price applies if cancellation is made within 0-14 days prior to departure.
• No refund if cancellation is made without notifying Wanderlust Vacations.
• In High Season, no cancellation is allowed once booking is confirmed.

Changes in Traveling

• A $200 administrative fee and applicable fee charged by respective service provider for changes made.
• In High Season, no amendment is allowed once booking is confirmed.
• Changes in traveling can only be made according to the terms and conditions set by the airlines / hotels / cruises, etc.

Travel Insurance

HK Travel Industry Council recommends every traveler to take out the travel insurance that meets his/her needs before the journey.

Infant and Child Prices

• Child prices are applicable for children under the age of 12 at the time of departure.
• Infant prices are applicable for infants under the age of 2 at the time of departure.
• Unless otherwise specified, adults payments applies for persons of all ages.

Hotel Accommodations

Variations exists between different rooms and hotels. Wanderlust Vacations cannot guarantee the decoration of the rooms and the services provided by the hotels.

Office Hours

Reservations and Enquiries:

Monday to Saturday: 10:00-19:00

Liabilities

• any of the expenses, damages or losses incurred or sustained by any tour participant which arise from or as a result of the delay or cancellation of any scheduled flight.
• any of the expenses, damages or losses incurred or sustained by any tour participant which arise from or as a result of changes in the travel programmes, routes or timetables, provided that, in the case of such changes which result in a decrease in the cost to the Wanderlust Vacations, an amount equal and limited to such decrease only shall be refunded to the tour participants.
• any of the expenses, damages or losses incurred or sustained by any tour participant which arise from or as a result of the missing of the flight due to the tour participant's failure to comply with airline check-in and boarding procedures, and/or failure to comply with visa and health requirements of the countries they intend to visit.
• It is expressly declared that all the airlines concerned, their servants, agents and affiliates are not liable, in contract, tort or otherwise, for any loss, damage or injury howsoever caused to the tour participants during the time in transit. The passenger ticket in use by such airlines, when issued, shall constitute the sole contract between the airlines and the purchaser of these tickets and/or the tour participants, and the tour participants shall be deemed to have full notice of the terms and conditions of such contractors.
• It is also expressly declared that the Wanderlust Vacations and its operators act only as agents for the owners or contractors providing the means of transportation or other services during the course of the tour. All tickets for such means of transportation or other services are issued subject to any and all terms and conditions under which such services are offered or provided (details available upon request), and the issuance and acceptance of such tickets shall be deemed to be consent by the tour participants to the further condition that the Organizers and/or the Travel Agent and/or the Tour Operator shall not be or become liable or responsible in any way for any loss, damage, injury, accident, delay, changes in schedule, hotel overbooking or other inconveniences to the tour participant, the property or effect of such tour participant, howsoever caused by such means of transportation or other services.

FORCE MAJEURE

Wanderlust Vacations have the sole and absolute discretion to cancel or shorten the duration of any tour in the event of force majeure, hostilities, accident or other circumstances beyond the control of the Wanderlust Vacations which render it necessary in the Wanderlust Vacations reasonable opinion that such steps be taken. The Organizers shall be relieved of all liabilities and obligations resulting therefrom, upon notice to the tour participants and full refund of any amount paid for the tour or the unused portions of the tour, as appropriate.